Fugen Suite
One Platform. Every Team Operation.
HRM, CRM, Field Force, and Custom ERP — unified in a single system, with QuickBooks integration built in, so your people, your customers, and your finances stay in sync.
- ✓ 4 Core Modules · 1 Login
- ✓ Canadian-Hosted Data
- ✓ QuickBooks-Integrated
- ✓ Built for Retail, Field Service
- ✓ Professional Services
Synced
Flat White$4.75
Croissant$3.50
Cold Brew$5.25
Total$13.50
Charge Card
4 locations, 1 dashboard
Fugen CRM
Never Lose Track of a Lead Again
Fugen CRM gives your sales team a structured pipeline instead of a messy inbox. Capture leads from every channel, move them through defined pipeline stages, and let automated follow-up sequences do the work of remembering to reach out — so no opportunity goes cold because someone forgot to send a second email.
Centralized Lead Capture
Capture leads from web forms, phone calls, and emails in one centralized system.
Visual Sales Pipeline
Track every opportunity with easy-to-understand pipeline stages and deal progress.
Automated Follow-ups
Automatically send reminders and follow-up messages based on lead activity.
Complete Contact History
View all calls, emails, notes, and activities in a single customer timeline.
Conversion Reports
Analyze performance by sales stage, lead source, and sales representative.
Fugen HRM
From Hiring to Payroll, Without the Spreadsheets
Fugen HRM covers the full employee lifecycle — recruitment, payroll, and employee records — in a system built for Canadian businesses and Canadian compliance requirements, not retrofitted from a US or overseas platform.
Recruitment & Applicant Tracking
Manage hiring from job posting and applications to interviews and final offer letters.
Automated Payroll
Process payroll automatically while staying aligned with Canadian and provincial requirements.
Employee Records
Store contracts, performance reviews, leave requests, and employee documents in one place.
Employee Self-Service
Allow employees to securely access pay history, personal records, and important documents anytime.
Compliance & Audit Ready
Maintain complete audit-ready records to support compliance and simplify reporting requirements.
Fugen Field Force
Know Where Every Job Stands, in Real Time
Fugen Field Force replaces the phone-call-and-guesswork approach to managing technicians with real-time visibility. See where your team is, what job they’re on, and when it’s done — without interrupting them for a status update.
Real-Time Job Tracking
Monitor job progress and technician locations in real time for complete operational visibility.
Technician Mobile App
Enable technicians to access job details, schedules, and customer information from anywhere.
Digital Job Sign-Off
Capture customer e-signatures digitally to confirm completed work and improve accountability.
Photo & Notes
Attach photos and detailed notes as proof of completed work for every service visit.
Complete Job History
Maintain a full service history linked to each customer for faster support and future reference.
Fugen Custom ERP
Built Around Your Workflows, Not a Generic Template
Off-the-shelf ERP forces your business to adapt to the software. Fugen Custom ERP Solutions do the opposite — tailored modules and workflows designed around how your business actually operates, whether that’s inventory, project tracking, or an internal process unique to your industry.
Custom-Built Modules
Tailor-made modules designed to match your unique business processes and operational requirements.
Flexible Workflows
Configure and adapt workflows easily as your business grows and operational needs evolve.
Seamless Integrations
Connect effortlessly with the Fugen Suite, QuickBooks, and other essential business applications.
Scalable Solution
Grow from a single custom workflow to a complete operational platform without changing systems.
Support
Frequently Asked Questions
Do we have to use all four modules, or can we start with one?
You can start with a single module — CRM, HRM, Field Force, or Custom ERP — and add others as your needs grow. Everything is designed to work together from day one, but nothing is forced.
Does the Field Force app work at job sites with poor signal?
Yes. The mobile app is built to handle limited-connectivity environments so technicians can capture job data and sync it once back online.
Is Fugen HRM compliant with Canadian payroll and employment rules?
Yes. Fugen HRM is built around Canadian and provincial payroll and compliance requirements, not adapted from a US-first platform.
How does the QuickBooks integration actually work?
Fugen Suite syncs invoicing, payroll, and financial data directly with QuickBooks, so your books stay current without manual data entry or exports.
How long does implementation take if we're switching from our current CRM or HR tool?
Timelines vary by module and data volume, but our team handles data migration and onboarding directly — most businesses are operational within a few weeks.
Is our data hosted in Canada?
Yes. All Fugen Suite data, across every module, is hosted on Canadian infrastructure.
What does "custom" actually mean in Custom ERP Solutions?
It means modules and workflows built around your specific processes — not a template with your logo on it. We scope this directly with your team before development begins.
WHY ONE SUITE
Why Run One Suite Instead of Four Vendors
Single Login, Single Bill
One team, one subscription, one point of contact — instead of four vendor relationships and four invoices to reconcile.
Cross-Module Data Flow
A closed CRM deal can trigger the HR onboarding record. A completed field job updates the customer’s service history automatically. Nothing has to be re-typed between systems.
QuickBooks Integration
Fugen Suite connects directly to QuickBooks, so invoicing, payroll data, and financial records sync automatically — no manual exports, no month-end reconciliation scramble.
Canadian Data Residency
Your data — employee records, customer data, financials — stays hosted in Canada, with a Canadian support team behind it.
Built For
Wherever you sell, Fugen Suite fits.
Configured differently for how each business actually runs, on the same underlying platform.
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Retail & Hospitality
CRM for customer relationships, HRM for shift-based staff
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Field Service & Trades
Field Force for technician tracking, CRM for quoting and follow-up
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Professional Services
CRM for client pipelines, HRM for team management
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Multi-Location Businesses
Custom ERP for standardized operations across sites
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Growing SMBs
Start with one module, add more as you scale, with QuickBooks keeping finance in sync throughout
Let’s talk about your business.
Tell us a bit about what you need — our Canadian team will get back to you within one business day.
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Phone+1(647)2930371
